Company for IT job – 2025

Opening/Introduction

Are you an Company for IT job – 2025, looking for a rewarding career in the healthcare industry? Everlight Radiology a leading global provider of teleradiology services is offering an exciting opportunity for an IT Support Analyst in Dubai, UAE. This role is perfect for individuals with a passion for technology, excellent problem-solving skills and a desire to support radiologists in delivering high-quality patient care.

As an IT Support Analyst, you will serve as the initial point of contact for IT-related issues, ensuring seamless operations for healthcare professionals. This role requires technical expertise a customer-service mindset and the ability to troubleshoot hardware and software problems. If you have a strong background in IT support and are eager to work in a dynamic and innovative environment, this position is the perfect fit for you.

Company for IT job – 2025 Overview

• Organization Name: Everlight Radiology
• Job Title: IT Support Analyst
• Job Type: Full-Time, Hybrid
• Location: Dubai, UAE
• Gender & Age: Open to all qualified candidates (Minimum 3 years of experience)
• Salary: $3,000 – $4,000 per month
• Last Date to Apply: 28 Feb, 2025

Key Responsibilities

• Act as the first point of contact for IT support, responding to calls and logging tickets.
• Provide technical assistance to in-house and external clients, including radiologists.
• Effectively identify and fix software and hardware problems.
• Manage workflow troubleshooting and escalate significant problems when necessary.
• Follow company IT policies and ensure timely resolution of IT-related incidents.
• Maintain clear communication with users regarding ticket progress.
• Configure, deploy, and support end-user computing devices.
• Maintain an accurate hardware inventory in the asset register.
• Assist radiologists in setting up and deploying hardware.
• Participate in IT projects and assigned tasks.
• Work a 48-hour week over six days, including one weekend day.

Job Requirements

Candidates must have the following qualities in order to be considered for this position:

• Technical Skills:
  • Strong knowledge of IT support processes, including troubleshooting software and hardware issues.
  • Familiarity with Windows Server (2012 and above), Active Directory, and Office 365.
  • Ability to analyze log files and diagnose system issues.
  • Workstation build and configuration experience.
• Customer Service & Communication:
  • Excellent written and verbal communication in English.
  • Strong interpersonal and customer service skills.
  • Ability to work independently and collaboratively with the IT team.
• Preferred Qualifications:
  • ITIL framework knowledge and experience.
  • Exposure to cloud platforms, particularly AWS.
  • Understanding of HL7 integration engines, PACS/RIS software, and DICOM standards.
  • Familiarity with Atlassian tools like Jira and Confluence.
• Experience:
  • Minimum of three years in IT support roles.
  • Previous experience in the healthcare sector or teleradiology is a plus.
  • Understanding of radiology workflows is desirable.

Benefits & Perks

Working at Everlight Radiology comes with numerous benefits, including:

• Competitive salary ranging from $3,000 – $4,000 per month.
• Hybrid work environment offering flexibility.
• Opportunity to work in a globally recognized healthcare technology firm.
• Professional growth with training in healthcare IT solutions.
• Supportive and collaborative work culture.
• Paid time off and equivalent time off in lieu for extra working hours.
• Exposure to innovative healthcare technologies and systems.

How to Apply

Follow these steps to apply for the IT Support Analyst position at Everlight Radiology:

1. Visit the Official Website: Navigate to Everlight Radiology’s official careers page.
2. Search for the Job Posting: Look for the IT Support Analyst position in the UAE job listings.
3. Review the Job Description: Carefully read through the responsibilities and requirements to ensure you meet the criteria.
4. Prepare Your Resume and Cover Letter: Update your CV, highlighting your IT experience, problem-solving skills and relevant certifications.
5. Submit Your Application Online: Click on the “Apply Now” button and upload your resume and cover letter.
6. Complete Any Required Assessments: Some positions may require technical assessments to evaluate your problem-solving skills.
7. Wait for the Recruitment Team’s Response: If shortlisted, you will receive an invitation for an interview.
8. Attend the Interview: Be prepared to discuss your technical skills, past experiences and how you can contribute to Everlight Radiology.
9. Receive the Offer: If selected, you will receive an official offer detailing your salary and employment benefits.
10. Onboarding Process: Once you accept the offer, you will go through the company’s onboarding program to familiarize yourself with IT systems and workflows.

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Contact Information

• Organization Name: Everlight Radiology
• Website: www.everlightradiology.com
• Email: info@everlightradiology.com
• Contact Number: +44 300 400 1111
• Address: level 6, West, 350 Euston Rd., London NW1 3AX, United Kingdom
• Postal Code: 5200

FAQs About the IT Support Analyst Job

Closing Statement

Everlight Radiology is an industry leader in teleradiology, providing top-tier IT support to healthcare professionals worldwide. If you are passionate about technology, eager to work in a dynamic environment, and want to contribute to better healthcare outcomes, this role is for you. Take your IT career to the next level by applying today!