Company for IT job – 2025

Opening/Introduction

Are you an Company for IT job – 2025, looking for a rewarding career in the healthcare industry? Everlight Radiology a leading global provider of teleradiology services is offering an exciting opportunity for an IT Support Analyst in Dubai, UAE. This role is perfect for individuals with a passion for technology, excellent problem-solving skills and a desire to support radiologists in delivering high-quality patient care.

As an IT Support Analyst, you will serve as the initial point of contact for IT-related issues, ensuring seamless operations for healthcare professionals. This role requires technical expertise a customer-service mindset and the ability to troubleshoot hardware and software problems. If you have a strong background in IT support and are eager to work in a dynamic and innovative environment, this position is the perfect fit for you.

Company for IT job – 2025 Overview

  • Organization Name: Everlight Radiology
  • Job Title: IT Support Analyst
  • Job Type: Full-Time, Hybrid
  • Location: Dubai, UAE
  • Gender & Age: Open to all qualified candidates (Minimum 3 years of experience)
  • Salary: $3,000 – $4,000 per month
  • Last Date to Apply: 28 Feb, 2025

Key Responsibilities

  • Act as the first point of contact for IT support, responding to calls and logging tickets.
  • Provide technical assistance to in-house and external clients, including radiologists.
  • Effectively identify and fix software and hardware problems.
  • Manage workflow troubleshooting and escalate significant problems when necessary.
  • Follow company IT policies and ensure timely resolution of IT-related incidents.
  • Maintain clear communication with users regarding ticket progress.
  • Configure, deploy, and support end-user computing devices.
  • Maintain an accurate hardware inventory in the asset register.
  • Assist radiologists in setting up and deploying hardware.
  • Participate in IT projects and assigned tasks.
  • Work a 48-hour week over six days, including one weekend day.

Job Requirements

Candidates must have the following qualities in order to be considered for this position:

  • Technical Skills:
    • Strong knowledge of IT support processes, including troubleshooting software and hardware issues.
    • Familiarity with Windows Server (2012 and above), Active Directory, and Office 365.
    • Ability to analyze log files and diagnose system issues.
    • Workstation build and configuration experience.
  • Customer Service & Communication:
    • Excellent written and verbal communication in English.
    • Strong interpersonal and customer service skills.
    • Ability to work independently and collaboratively with the IT team.
  • Preferred Qualifications:
    • ITIL framework knowledge and experience.
    • Exposure to cloud platforms, particularly AWS.
    • Understanding of HL7 integration engines, PACS/RIS software, and DICOM standards.
    • Familiarity with Atlassian tools like Jira and Confluence.
  • Experience:
    • Minimum of three years in IT support roles.
    • Previous experience in the healthcare sector or teleradiology is a plus.
    • Understanding of radiology workflows is desirable.

Benefits & Perks

Working at Everlight Radiology comes with numerous benefits, including:

  • Competitive salary ranging from $3,000 – $4,000 per month.
  • Hybrid work environment offering flexibility.
  • Opportunity to work in a globally recognized healthcare technology firm.
  • Professional growth with training in healthcare IT solutions.
  • Supportive and collaborative work culture.
  • Paid time off and equivalent time off in lieu for extra working hours.
  • Exposure to innovative healthcare technologies and systems.

How to Apply

Follow these steps to apply for the IT Support Analyst position at Everlight Radiology:

  1. Visit the Official Website: Navigate to Everlight Radiology’s official careers page.
  2. Search for the Job Posting: Look for the IT Support Analyst position in the UAE job listings.
  3. Review the Job Description: Carefully read through the responsibilities and requirements to ensure you meet the criteria.
  4. Prepare Your Resume and Cover Letter: Update your CV, highlighting your IT experience, problem-solving skills and relevant certifications.
  5. Submit Your Application Online: Click on the “Apply Now” button and upload your resume and cover letter.
  6. Complete Any Required Assessments: Some positions may require technical assessments to evaluate your problem-solving skills.
  7. Wait for the Recruitment Team’s Response: If shortlisted, you will receive an invitation for an interview.
  8. Attend the Interview: Be prepared to discuss your technical skills, past experiences and how you can contribute to Everlight Radiology.
  9. Receive the Offer: If selected, you will receive an official offer detailing your salary and employment benefits.
  10. Onboarding Process: Once you accept the offer, you will go through the company’s onboarding program to familiarize yourself with IT systems and workflows.

looking at more jobs to apply…

Contact Information

  • Organization Name: Everlight Radiology
  • Website: www.everlightradiology.com
  • Email: info@everlightradiology.com
  • Contact Number: +44 300 400 1111
  • Address: level 6, West, 350 Euston Rd., London NW1 3AX, United Kingdom
  • Postal Code: 5200

FAQs About the IT Support Analyst Job

What qualifications are required for this position?

Candidates should have at least three years of IT support experience, knowledge of Office 365, Active Directory and ITIL frameworks. Healthcare IT experience is preferred but not mandatory.

What are the working hours for this role?

The IT Support Analyst will work a 48-hour week over six days, including one weekend day. The shift starts no earlier than 07:30 AM and ends no later than 04:00 PM (UAE Time).

Does this job offer remote or hybrid work options?

Yes, Everlight Radiology offers a hybrid work environment, allowing employees to work both in-office and remotely.

What kind of technical support will I be providing?

You will provide technical assistance to radiologists and internal staff, including troubleshooting hardware/software issues, managing workflow-related troubleshooting, and supporting healthcare IT applications.

Closing Statement

Everlight Radiology is an industry leader in teleradiology, providing top-tier IT support to healthcare professionals worldwide. If you are passionate about technology, eager to work in a dynamic environment, and want to contribute to better healthcare outcomes, this role is for you. Take your IT career to the next level by applying today!

Leave a Comment